Posts Tagged ‘difference between’

7 tips to writing effective web copy

Monday, June 23rd, 2008

When preparing content for your website, it’s important to remember that writing for the web is very different than writing for print. You need to get your point across quickly and engage your readers before you lose them.

Here are some quick tips to get the best results from your web copy:

Write Compelling Headlines
Always start with a relevant, attention grabbing headline - it can make the difference between the user feeling compelled to read more or choosing to ignore your page. Use sub-headings to define different sections of your content and help your readers locate the information they are looking for.

Make it Short, Sweet and Scannable
In general, people don’t really ‘read’ on the web, they ’scan’. Web readers are impatient - they want quick and easy access to the information they are looking for. Write succinct paragraphs and use bullet points and lists to break your content into scannable chunks.

Emphasise important words
Use Bold and italics to draw attention to important words. This helps improve the ’scanability’ of your content by ensuring the user is drawn to important words.

Use a Conversational Style
Keep it personal and avoid the marketing hype, it doesn’t go down well online. Write as though you were talking in person to your reader.

Build Trust
Establish trust and credibility with your readers by featuring testimonials and case studies. Have you read about the psychological phenomenon of Social Proof? Simply put, it’s when people form their opinions based on the opinions of others. Testimonials can be a very powerful tool for your website.

Use images
The old adage ‘A picture tells 1000 words’ is still true - but don’t go cliché. Photos of smiling, happy business people are overused and ineffective. Consider including some professional photos of your staff, customers, premises or products instead. You can also source suitable and low cost imagery on stock photography websites such as istock.

Consider Layout
Although multi-column content layout is common in print material, single column layouts work best on the web. Web layouts should be clean, simple and uncluttered.

Website Usability — Is There Room For Improvement?

Saturday, June 21st, 2008

Websites are intended to be seen and used by Internet surfers. Not many people realize the wideness of the range of the users of the Internet.

A website’s usability is one of the key determinants of its success in fulfilling its main goal, whether it is made for information dissemination, business or communication. Usability is all about the relationship between a website and its users. Websites should be seen as tools which will allow its users to do their tasks and help them achieve results.

The issue of usability is very pertinent and is treated with much attention today. There have been moves (including legal ones) that aim to push web development towards usability. There are many people who are affected with some kind of disability or impairment which hinders them from fully enjoying the different aspects of life including the use of the Internet. The Internet, with it’s continuous development towards the better, has been a great instrument in providing people, especially those with impairments to be able to have avenues for accessing information, communicating and transacting. This is why the issue of website usability is a much talked about issue.

Usability is important because it can be the difference between accurately performing a task or not, between enjoying the whole process or being very frustrated. Usability is also important for the developers since it can be one of the key factors in determining the success of a system. It is also important for businesses which thrive in the Internet because a low level of usability will definitely drive the customers away. Most importantly, it is important for people who have impairments because they are the most vulnerable group in terms of accessing the different avenues that the Internet provide.
Components of Usability

A website’s usability is one of the key determinants of a website’s popularity. A recent survey revealed that the “ease of use” with regards to websites makes 74% of website visitors want to come back.

There are different components of usability. These are:

- Efficiency

This refers to how easily the users can perform their tasks after they have had a general feeling for the website.

- Learning curve

Can the structure of the website easily be learned by the users?

- Over-all perception

Is the website pleasant to the eyes and can easily be accessed by people viewing it?

A website that is usable will be able to deliver a lot of benefits not only to the viewers but also to the developers. Here are some of the most important benefits that can be achieved by improving the usability of a website.

-user satisfaction
-productivity and success
-avoidance of long-term costs of development
-improved competitiveness of the website

Now, we go to the ways on how to the basic concepts that should be kept in mind in developing websites to achieve usability.

1. Give information about the website

Many website developers forget the importance of putting some information about the website because they assume that people will be able to figure that themselves. Many people will be giving negative feedback if they don’t get what they want (or what they think they want) from the website. A portion of the homepage can be used to relay this information or a separate section “about the site” can be added.

2. Provision of a Sitemap

Many people are not very familiar on navigating through the different layers of a website and therefore they result to the sitemap to be able to find what they are looking for. Sitemaps provide a skeleton image of the whole site and cramp the pertinent sections into one single page.

3. Loading time

If people are to be asked to choose between a good-looking site which takes too much time to load and a basic site which loads quickly, most of the time, the second one will win. The use of large flash programs, graphics and the inappropriate placing of too much information should be avoided to improve the usability of a website.

4. Quality content and readability

People visit website to be able to gather information and they will leave immediately if the content are either: of poor quality or has poor readability. Make sure that the contents are written well and are structured to be easily read.

These are just some of the ways on how a developer can improve the usability of his website. The development of websites is pushing forward to usability and every single website should take this in mind.